Privacy Policy

This Privacy Policy explains how hamsterlog.dev collects, uses, and protects your information when you use our log monitoring service.

1. Information We Collect

1.1 Log Data

We collect and store the application logs that you submit to our service. This is the primary data necessary for providing our log monitoring functionality.

1.2 Account Information

When you create an account, we collect:

• Email address
• Account credentials
• Subscription and billing information

1.3 Usage Analytics

We collect basic usage analytics to understand how our service is used and to improve functionality:

• Service usage patterns
• Feature utilization
• Technical performance metrics

2. How We Use Your Information

We use your information solely to provide and improve our service:

• To display and organize your logs in the dashboard
• To manage your account and subscription
• To process payments through Stripe
• To provide customer support
• To improve our service performance and features
• To send important service notifications

3. Data Storage and Security

3.1 Storage Location

All data is stored on our secure servers located within the European Union.

3.2 Data Retention

We retain your data only for the duration of your active subscription.

3.3 Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your data to third parties. We never share your information with external parties for marketing or commercial purposes.

4.1 Service Providers

We work with limited service providers who assist in operating our service:

• Stripe: For secure payment processing
• Infrastructure providers: For hosting and server management

These providers only have access to information necessary to perform their specific functions and are contractually obligated to maintain confidentiality.

5. Data Processing

We do not analyze, process, or use your log data for any purpose other than displaying it in your dashboard. Your logs remain private and are not subject to automated analysis or data mining.

6. Your Rights and Controls

6.1 Access and Control

You have full control over your data through your account dashboard:

• View all your stored logs
• Delete log sources and their logs
• Export your data
• Update your account information

6.2 Account Deletion

You may request to delete your account at any time. Upon account deletion, all associated data is permanently removed from our systems.

7. Cookies and Tracking

We use essential cookies and similar technologies for:

• Maintaining your login session
• Remembering your preferences
• Ensuring service functionality

8. Data Protection Compliance

We are committed to complying with applicable data protection laws and regulations. We process your data lawfully, fairly, and transparently.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the support channels available on hamsterlog.dev.